Check-in is from 3:00 pm and Check-out until 1:00 pm. Depending on availability and occupancy, we can arrange an early check-in or late check-out. We can also store your bags at the hotel reception.
Note: parking is included in the rate until 12:00 pm on the day of Check-out; if you'd like to leave your car longer, additional hours will be charged.
See the Legal Disclaimer and Terms of Use.
Schedule: 7:30 am – 10:30 am, every day.
Included: Yes, in the hotel rate. Also available for purchase by the public with prior reservation.
Policy: We do not accept pets at this hotel, in compliance with Law 9 of 1979 (art. 265), which prohibits animals in areas related to food or beverages in commercial establishments.
Note: please check which of our hotels allow pets before booking.
See our Pet Policy.
Policy: This hotel is for guests over 14 years old. The facilities are not designed for young children, due to constraints around the pool and other social areas.
Requirement: minors (between 14 and 17 years old) must carry an ID document proving their relationship to their parents. If traveling with someone other than their parents, they must present a notarized authorization.
Policy: yes, we have parking outside the hotel.
You can check rates, availability and book online:
https://direct-book.com/properties/CasaJacarandadirect?promotion_code=EESAVE
- You can also reach us at:
- Cell phone: (+57) 317 378 0567
- WhatsApp: (+57) 317 378 0567
- Email: jacaranda@memorables.com.co
Payment policy: 30% must be paid at the time of booking and is NON-REFUNDABLE; the remaining 70% must be paid 10 days before arrival for individual reservations, or 20 days before arrival for reservations of more than 2 rooms.
- Online booking: we charge the guarantee amount to the credit card you provided when booking.
- Booking by phone, email, WhatsApp or social media: you can pay through our payment link: https://sites.placetopay.com/eehoteles
- Bank transfer: Bancolombia checking account 61185725986, under the name Hoteles Memorables de Colombia SAS, Nit 901130292.
Policy: We do not offer day passes. The hotel's facilities are for the exclusive use of our guests.
Breakfast: included in the rate.
- The hotel has a restaurant, but full board (lunch and dinner) is not included in the rate.
- We can arrange a meal-inclusive plan for you, but you'll need to contact us for a quote.
We can advise you on the available plans and activities, and help you organize special details, such as room decoration or a table set-up at the restaurant.
If you need something specific, write to us and we'll quote it according to your needs.
The Cauca Viejo private community charges an entrance fee of $30,000 COP per car. This fee is paid at the entrance gate by QR code or in cash.