Hoteles Memorables
Sustainability Policy
Hoteles Memorables de Colombia S.A.S. adopts this Sustainability Policy as a framework for all its hotel activities in destinations of high cultural, natural and heritage value in Antioquia, Colombia.
1. Commitment to quality and guest wellbeing
At Hoteles Memorables, we work to ensure the full satisfaction of our guests by providing high-quality hotel services. We offer carefully equipped rooms, spaces designed for rest and a human team committed to providing welcoming and safe experiences. Our commitment to sustainability also involves offering comfortable environments that respect the architectural heritage and natural surroundings of each destination.2. Environmental commitment
We recognize the importance of protecting natural resources and minimizing the environmental impact of our operations. Therefore, we are committed to:- Using water and energy responsibly.
- Promoting energy-saving and efficiency practices.
- Properly managing the waste generated by our operations.
- Encouraging recycling and the reduction of single-use plastics.
- Raising awareness among guests, employees and suppliers about good environmental practices.
4. Regulatory compliance
We are committed to complying with the current legal regulations applicable to the hotel sector in Colombia, including environmental, labor and consumer protection provisions. We also promote a culture of continuous improvement that allows us to periodically evaluate our practices and strengthen our sustainability standards.5. Continuous improvement
Sustainability is an ongoing process. Therefore, we constantly review our operations to identify optimization opportunities that allow us to reduce negative impacts and strengthen our positive contribution to the environment. We invite our guests, employees and suppliers to be an active part of this commitment by promoting responsible actions during their stay and in every interaction with our hotels.6. Responsible supplier management
Hoteles Memorables promotes responsible commercial relationships with its suppliers, prioritizing those who share principles of sustainability, business ethics and respect for the environment. Whenever possible, we give preference to local products and services, encouraging the economic development of Jardín, Santa Fe de Antioquia and Cauca Viejo – Jericó. We also encourage responsible practices throughout the supply chain, seeking to reduce the environmental impact associated with transportation, packaging and energy consumption.7. Protection of cultural heritage
Our hotels are located in destinations of high historical and architectural value. For this reason, we work to preserve and respect the cultural heritage of each municipality, promoting responsible tourism and avoiding practices that may affect local identity. We encourage our guests to respect the traditions, customs and community rules of each destination, promoting responsible behavior during their stay.8. Guest awareness and participation
Sustainability is a collective effort. We invite our guests to participate actively through simple actions such as:- Responsible use of water and energy.
- Voluntary reuse of towels and linens.
- Proper waste disposal.
- Respect for wildlife, flora and the natural environment.
3. Social commitment
Hoteles Memorables contributes to the development of the social environments in which it operates by promoting responsible relationships with the local community. To this end:- We prioritize the hiring of local talent.
- We support regional suppliers.
- We respect the cultural identity and traditions of each municipality.
- We promote responsible practices in our relationships with clients, employees and strategic partners.
We believe that sustainable tourism must generate a positive impact on the local economy and strengthen the social fabric of communities.