Casa Bixa Hotel Boutique

FAQ's

Find answers to your questions

Check-in is from 3:00 pm and Check-out until 1:00 pm. Depending on availability and occupancy, we can arrange an early check-in or late check-out. We can also store your bags at the hotel reception.

Note: parking is included in the rate until 12:00 pm on the day of Check-out; if you'd like to leave your car longer, additional hours will be charged.

See the Legal Disclaimer and Terms of Use.

Schedule: 7:30 am – 10:30 am, every day.

Included: Yes, in the hotel rate. Also available for purchase by the public with prior reservation.

Policy: Yes, we allow pets upon prior request and management approval. Maximum one (1) pet per room. An additional nightly charge applies.

Note: please check which of our hotels allow pets before booking.

See our Pet Policy.

Policy: Casa Bixa only admits guests over 12 years old.

Requirement: underage guests must carry an ID document proving their relationship to their parents. If traveling with someone other than their parents, they must present a notarized authorization.

Policy: We are very close to the park and in the town center, so the hotel doesn't have its own parking lot. We have a few reserved private parking spots for our guests. This service is included in the rate, but it's provided by someone outside the hotel. Prior reservation is required and it's subject to availability.

Note: In Santa Fe de Antioquia you can park on the streets around the park, in spaces managed by the town hall (paid).

You can check rates, availability and book online:

https://direct-book.com/properties/CasaBixaHotelBoutiqueDIRECT?promotion_code=EESAVE

Payment policy: 30% must be paid at the time of booking and is NON-REFUNDABLE; the remaining 70% must be paid 10 days before arrival for individual reservations, or 20 days before arrival for reservations of more than 2 rooms.

  • Online booking: we charge the guarantee amount to the credit card you provided when booking.
  • Booking by phone, email, WhatsApp or social media: you can pay through our payment link: https://sites.placetopay.com/eehoteles
  • Bank transfer: Bancolombia checking account 61185725986, under the name Hoteles Memorables de Colombia SAS, Nit 901130292.

Policy: We do not offer day passes. The hotel's facilities are for the exclusive use of our guests.

Breakfast: included in the rate.

  • At the hotel we have an à la carte restaurant with delicious, varied options for every taste and budget.
  • We don't recommend all-inclusive meal plans, since one of Santa Fe de Antioquia's main attractions is walking its streets and trying its wide range of dining options.
  • We can arrange a meal-inclusive plan for you, but you'll need to contact us for a quote.

We can advise you on the available plans and activities, and help you organize special details, such as room decoration or a table set-up at the restaurant.

See plans and offers →

If you need something specific, write to us and we'll quote it according to your needs.