FAQ's

Check-in is from 3:00 pm and Check-out until 1:00 pm. Depending on availability and occupancy, we can arrange an early check-in or late check-out. We can also store your bags at the hotel reception.

Note: parking is included in the rate until 1:00 pm on the day of Check-out; if you'd like to leave your car longer, additional hours will be charged.

See the Legal Disclaimer and Terms of Use.

Schedule: 7:00 am – 10:00 am, every day.

Included: Yes, in the hotel rate. Also available for purchase by the public with prior reservation.

Policy: We do not accept pets at this hotel, in compliance with Law 9 of 1979 (art. 265), which prohibits animals in areas related to food or beverages in commercial establishments.

Note: please check which of our hotels allow pets before booking.

See our Pet Policy.

Policy: Yes, we allow children. Children under 10 years old have no accommodation cost, but breakfast is not included for them.

Requirement: minors must carry an ID document proving their relationship to their parents. If traveling with someone other than their parents, they must present a notarized authorization.

Policy: We are very close to the park and in the town center, so the hotel doesn't have its own parking lot. We have a few reserved private parking spots for our guests. This service is included in the rate, but it's provided by someone outside the hotel. Prior reservation is required and it's subject to availability.

Note: In Jardín you CANNOT park on the street within 2 blocks of the park; you can park on the street one block up from the hotel.

You can check rates, availability and book online:

https://direct-book.com/properties/CasaPassifloraHotelBoutiqueDirect?promotion_code=EESAVE

Payment policy: 30% must be paid at the time of booking and is NON-REFUNDABLE; the remaining 70% must be paid 10 days before arrival for individual reservations, or 20 days before arrival for reservations of more than 2 rooms.

Policy: We do not offer day passes. The hotel's facilities are for the exclusive use of our guests.

Breakfast: included in the rate.

• At the hotel we have an à la carte restaurant with delicious, varied options for every taste and budget.
• We don't recommend all-inclusive meal plans, since one of Jardín's main attractions is its wide range of dining options, and some tours already include meals.
• We can arrange a meal-inclusive plan for you, but you'll need to contact us for a quote.

We can advise you on the available plans and activities, and help you organize special details, such as room decoration or a table set-up at the restaurant.

See plans and offers →

If you need something specific, write to us and we'll quote it according to your needs.